Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of ‘The Leading Hotels of the World’ and was selected as 'Kenya's Leading Business Hotel' and 'Africa's Leading Green Hotel' at the World Travel Awards 2016.
Amenities
1 Night's accomodation
Breakfast
We require 14 days cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.
10% of your total amount will be charged if you do not notify us about your cancellation or any changes by 14 to 8 days before your scheduled arrival.
30% of of your total amount will be charged if you do not notify us about your cancellation or any changes by 7 to 3 days before your scheduled arrival.
* 50% of of your total amount will be charged if you do not notify us about your cancellation or any changes by 2 days before your scheduled arrival.
* 70% of your total amount will be charged if you do not notify us about your cancellation or any changes by the day before your scheduled arrival.
* 100% of your total amount will be charged if you do notnotify us about your cancellation or any changes on your scheduled arrival or No show.